Trend Savvy is committed to its members and will do its best to always ensure high-quality shipping transactions. Our headquarters is located in Canada but we fulfill orders directly from different manufacturers and international suppliers.
Currently, we do not ship outside Canada or the Continental United States of America, APO/FPO addresses and other international addresses are not available for shipping at this time.
Please also note that orders could arrive in multiple packages.
Orders may take 24 business hours to process. Once your order is placed, you have 24 hours window to cancel and change your order. Otherwise, it can no longer be cancelled and updated. Please ensure that shipping addresses are correctly, before completing the order, to avoid any future shipping issue. You’ll receive an email confirmation after every order placement.
Shipping Time Frame
Since Trend Savvy works with different manufacturers and international sources, shipping and delivery timeframe varies from one product to another. Most of our merchandise, however, shipped out within 2-3 business days upon placing the order and another 5-7 business days, delivery at your doorstep, depending on the location. You will receive an email confirmation as soon as your order ships.
Free Shipping Policy
Trend Savvy offers free shipping for all orders above $99. To qualify for free shipping, your order total must be above $99, before taxes, coupons and gift cards. Otherwise, you will be charged flat rate shipping when applicable.
Free shipping does not apply to special orders and may not be combined with other offers or discounts.
An additional charge may also be required for remote area collections, difficult to access or outside the UPS flat rate zones.
Canceling items, changing your shipping address, or modifying orders might affect your free shipping eligibility.
Trend Savvy reserves the right to change their free shipping policy at any time.
To get more details about our free shipping policy, please contact our Customer Support.
We currently don’t offer expedite shipment at this time.
Typically packages will be left at your door and do not require a signature.
Shipping changes after the order is shipped, such address change, is not possible.
If a parcel arrives visibly damaged, please contact our Customer Support immediately.
For lost and missing parcels, claims are handled through the shipping courier, but Trend Savvy will assist customers with these claims to the best of its ability.